Privacy Policy

This page is used to inform website visitors of Freecycle.lk which owned by ………regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Services of the Freecycle.lk website.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Website URL, unless otherwise defined in this Privacy Policy.

 

Collection of Personal Information

When you sign up for Freecycle.lk, you are required to provide information such as your name, email address, and phone number.

 

We also collect your personal information to verify the identity of our customers and confirm his or her intent to use our services to provide optimal custom-designed services to our customers.

Your information also includes the information you choose to share via social media sites such Facebook and twitter, such as when you post a status update, upload a photo, or comment on a friend's story.

 

We may receive information about you via social and offline competition's that we conduct on a regular basis. This information will be used by us to help us profile and target better offers to you.

We also receive other types of information about you such as:

  • We receive data from the computer, mobile phone or other device you use to access wow, including when multiple users log in from the same device. This may include your IP address and other information such as your location, type of sites and pages visited etc.
  • We receive data whenever you visit a website that is connected, affiliated or runs on the wow.lk platform.
  • Sometimes we get data from our advertising partners, agencies, activation partners etc. which tells us where you connect to us from and how we can connect with you.

     

    Log Data - We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer's Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

    Use of Personal Information

     

    We may use your personal information in following manner.

    Name, gender, date of birth, telephone number, mobile phone number, E-mail address, connecting information (CI), duplication information (DI), password, Bank account information and mobile phone number information: to verify his/her identity for the use of our services, for communications to facilitate transactions, confirm his/her intent, provide services subject to age restrictions, handle complaints, to verify the destination for delivery of goods, give updates on services and notifications, to provide payment services, Administering debt recoveries;

     

    In the course of your using our services or transaction processing, the IP address, date and time of visit, records of use of our services may be automatically generated and collected to prevent unauthorized use and misuse. 

    Processing your orders and managing and administering your account.

     

    To allow us to better service you in responding to your customer service requests.

    Delivering any services, products or information requested by you;

     

    To administer a contest, promotion, survey or other site feature.

    To send periodic emails regarding your order or other products and services.

     

    Verifying your identity when required (you may misplace your password or security information for example, and we may then need to request for other 'identifiable' information to protect your Personal Information from unauthorized access);

    Undertake market and product analysis based on your use of our Products and/or Services (achieved by profiling your service preferences) and contact you with information on new developments, products, services and special offers by any means including but not limited to post, telephone and automated means such as mobile text message through Short Message Service (SMS), Email, Multimedia Message Service (MMS) and the world wide web or such other available methods;

     

    To be used in marketing campaigns conducted for Freecycle.lk and its affiliates

    Disclosure of Personal Information

     

    We may disclose personal information in the following instances where necessary:

    To respond to legal requirements, enforce our policies, respond to claims that a posting or other content violates other's rights, or protect anyone's rights, property, or safety;

     

    Upon request of the Telecommunications Regulatory Commission of Sri Lanka, Central bank of Sri Lanka, Consumer Affairs Authority and/or other Government institution / agencies / authorities;

    We employ and/ or use other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes;

     

    In the event that Freecycle.lk, any division or product/service undergoes re-organization or are sold to a third party, in which any of your Personal Information we hold may be transferred to the re-organized entity or third party subject to the principles in this Privacy Policy; and

    To protect the interests Freecycle.lk's.

     

     

    Security

    We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it.

    We use lots of tools (encryption, passwords, physical security) to protect your personal information against unauthorized access and disclosure.

    But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

    It is unacceptable to disclose the contact information of others through the Service.
    If you violate the laws of your country of residence and/or the terms of use of the Service you forfeit your privacy rights over your personal information.

     

    Cookies

    Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive.

    Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

     

    Third Party Content

    We are a distributor (and not a publisher) of content supplied by third parties and Users. Accordingly, we have no more editorial control over such content than does a public library, bookstore or newsstand. Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, or any other Users are those of the respective author(s) or distributors) and not of Freecycle.lk and …….. Neither Freecycle.lk and ….. nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any content, nor its merchant ability or fitness for any particular purpose. In many instances, the content available through this Website represents the opinions and judgments of the respective information provider, user, or other user not under contract with noyel.lk and …... and neither endorses nor is responsible for the accuracy or reliability of any opinion, advice, or statement made on the Website by anyone other than authorized employee spokespersons of Freecycle.lk and ……while acting in official capacities. Under no circumstances will Freecycle.lk and …. be liable for any loss or damage caused by an user's reliance on information obtained through the Website. It is the responsibility of user to evaluate the accuracy, completeness, or usefulness of any information, opinion, advice, etc., or other content available through the Website.

     

    Third party websites

    Our website includes hyperlinks to, and details of, third party websites. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

     

    Children's Privacy

    Our Services do not address anyone under the age of 18. We do not knowingly collect personal identifiable information from persons under age of 18. In the case we discover that a person under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

    Updating information

     

    Please let us know if the personal information that we hold about you needs to be corrected or updated.

    User Support

     

    If you have any query regarding any service that we provide or any confusion related to our service please contact our Customer support E-mail support@Freecycle.lk

     

    Responsibilities of Users

    You have obligations to protect your own personal information, and we are in no event responsible for any issues or problems arising out of the leak of personal information caused by your own negligence (such as, transfer, lending or loss of your ID, Password, access medium, etc., leaving a PC without logging out, and the like), inherent problems in Internet (such as, vulnerability of browsers, hacking by use of such technology or method as cannot be prevented by security measures compliant with applicable laws and regulations and as controllable despite of substantial care taken by the Company to prevent the same) and the like, in each case, so long as it is not attributable to the Company.

     

    You should keep your personal information up-to-date, and are solely responsible for any accidents arising out of your provision of inaccurate information. 

    If you misappropriate another’s personal information, when signing up for a membership or entering into a transaction to sell or purchase goods or services, you may lose your membership and be subject to legal action.

     

    You are responsible to keep your ID, password etc. securely protected. You should not assign or lend any of them to a third party. You have obligations to cooperate with the Company’s request to change your passwords regularly for security purposes pursuant to the Policy.

    After using our services, you should log out from your account and close the web browser. 

     

    You must comply with all laws and regulations concerning personal information.

     

    Delete or Deactivate Your Account.

     

    If you want to delete or deactivate your account, please send an email to support@wow.lk with your request.

    Termination

    Freecycle.lk and/ or …... may terminate this Privacy policy at any time. Without limiting the foregoing, we shall have the right to immediately terminate any passwords or accounts of User in the event of any conduct by User which Freecycle.lk and/ or …….., in its sole discretion, considers to be unacceptable, or in the event of any breach by User of this Agreement.

    Changes to this Privacy Policy

    We may update and/ or amend our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the updated and/ or amended Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

    Whom to contact for any disputes or resolution

    For any disputes regarding our use of data and data privacy please contact:
    Administrative Officer
    ..................@Freecycle.lk